This privacy statement discloses the privacy and security practices for the Convention Services USA website.

Information Collection and Use
Convention Services USA, the owner and operator of Convention Services USA.com, is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Convention Services USA collects information from our users at several different points on our website.

My Account
The personal information you enter during registration are stored in your personal account area. You can access your account to add or change information.
 

Surveys
From time to time our site may request information from you via surveys. Participation in a survey is completely voluntary and you have a choice whether or not to disclose this information. Information requested may include contact information (such as name and email address), and demographic information (such as zip code, age level). Survey information will be used for purposes of monitoring or improving the use and customer satisfaction of our site.
 

Customer Service / Feedback Links
Convention Services USA uses an email link located in several areas on our site to allow you to contact us directly with any questions or comments you may have. We read every message and do our best to reply within 24 hours. The information you provide in these emails is used to respond directly to your questions or comments you may have.

Our "contact us" link also allows you to give us feedback about our site and make suggestions on what we can do to improve it. We read every message sent in. We may file your comments to improve the site, or review and discard the information. We do not use the email address you supply us for any marketing purposes.
 

Security
Our website takes every precaution to protect your information. When you submit sensitive information, that information is protected both online and offline. Website security is reviewed regularly to ensure we are up to date with industry standards and technology.

Whether you're requesting information or making a purchase, we want you to feel safe and secure while visiting Convention Services USA. You can feel confident doing business on Convention Services USA. To ensure that your credit card information is even more secure, we use our secure transmission (SSL) when you give us your credit card information. We encrypt all credit card information and do not store it on Convention Services USA.

Internally, Convention Services USA takes extra caution to limit access to customers' information. Only a few individuals within the company are given degrees of access to customers' personal information according to job function and necessity. Access is granted to these employees through special passwords. All employees are kept up to date on our security and privacy practices.

Third Party Advertising
Some of our advertising may be served by third party advertising companies that deliver a cookie to you so the ads you see can be tracked and ensures that you are not shown the same ad too many times. Since the third party advertising company only tags your computer with a number, they have no personal information about you. However, these companies may use non-personally identifiable information about your visits to Convention Services USA and other sites in order to provide advertisements on our sites and other sites about goods and services of interest to you.
 

Legal Disclaimer
We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our website.
 

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Privacy Policy page so you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point Convention Services USA decides to use personally identifiable information in a manner different from that stated at the time it was collected, we would take commercially reasonable measures to obtain email consent from you. You will have a choice as to whether or not we use your information in this different manner. We will still use information in accordance with the privacy policy under which the information was collected.